Services

More than a boutique.

A complete experience, from free consultations to expert repairs. Every service is handled with the care an important piece deserves.

01
Complimentary

Engagement Ring Consultation

A private session with our expert to choose the right ring with confidence.

One of the most important purchases of your life deserves clarity. In a 60-minute private consultation, we review diamond shape, carat weight, color, clarity, setting style, ring metal, and the design language that best reflects your story.

Includes
  • 60-minute private session in store or by video call
  • Live demonstration of GIA-certified diamonds
  • Clear education around the 4Cs
  • Budget-aligned recommendations
  • Free return within 14 days if you are not satisfied
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02
6-10 weeks

Bespoke Design Orders

Create the piece you imagine alongside our artisans.

From hand sketching to photorealistic 3D models and final execution in our atelier, our bespoke process is known for complete transparency. You see every step, approve every detail, and receive something that exists nowhere else.

Includes
  • Free consultation with no obligation
  • Sketching and 3D modeling with unlimited revisions
  • Material selection (14K/18K gold, platinum, gemstones)
  • Handcrafted execution in 6-10 weeks
  • Certificate of authenticity and warranty
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03
3-14 days

Repairs & Restoration

Give beloved jewelry a new life without losing the memory it carries.

Family jewelry holds stories that nothing new can replace. With maximum care, we repair, restore, and polish antique pieces while respecting their original character.

Includes
  • Free in-store damage assessment
  • Professional polishing and ultrasonic cleaning
  • Ring resizing
  • Broken chain and clasp repair
  • Restoration for antique and heirloom pieces
  • 12-month workmanship guarantee
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04
2-5 days

Appraisal & Certification

Need to understand the real value? Receive a professional written appraisal.

For inheritance, insurance, or simply peace of mind, we provide professional appraisals signed by our certified expert. Material testing, gemstone identification, precision weighing, and current market valuation are all included.

Includes
  • Gold testing with chemical reagent (XRF available when needed)
  • Gemstone identification and grading
  • Current market valuation
  • Signed and stamped certificate
  • Professional piece photography included
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05
Complimentary · by reservation

Private In-Store Fitting

Reserve private time to try collections without interruption.

Buying an important piece should never feel rushed. Book a private appointment and experience our collections in a calm setting, with an expert dedicated entirely to you.

Includes
  • Private use of the boutique space
  • Dedicated expert consultant
  • Italian coffee or champagne on request
  • Total discretion and privacy
  • Up to 90 minutes per session
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06
1-7 days

Worldwide Delivery

Your jewelry arrives anywhere, fully insured and elegantly presented.

Whether you are in Tirana or Tokyo, your shipment is handled with great care. We work with premium logistics partners for insured international delivery, real-time tracking, and signature on arrival.

Includes
  • Elegant signature packaging
  • Full transport insurance
  • Fast shipping (1-3 days within Europe)
  • Full tracking and signature on delivery
  • Free delivery within the EU on orders above 1,000 EUR
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Contact

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